Effective Date: [2022-12-28]
At replicamagic.co, we stand behind the quality of our products. If you are not completely satisfied with your purchase, please review our return and refund policy below.
1. Eligibility for Returns
- You may request a return within 7 days of receiving your order.
- To be eligible, the item must be unused, unworn, and in its original packaging.
- Returns must include all original accessories, manuals, and packaging materials.
2. Non-Returnable Items
- Items damaged due to misuse, wear and tear, or unauthorized modifications are not eligible for return or refund.
- Customized or special-order items are non-refundable unless defective.
3. Return Process
- Contact our support team at [email protected] within 7 days of receiving the product.
- Include your order number and a clear reason for the return (photos required for defective items).
- Once approved, we will provide you with return instructions and shipping address.
- Customers are responsible for return shipping costs.
4. Refunds
- After receiving and inspecting the returned item, we will notify you of the refund approval.
- If approved, a refund will be issued to your original payment method within 5–10 business days.
- Shipping fees and handling charges are non-refundable.
5. Order Issues
If you receive the wrong item or a damaged product, please contact us within 48 hours of delivery. We will arrange for a replacement or refund as appropriate.
If you have any questions, please contact us at: